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Return Request

For all Returns, we will offer an $10 flat rate shipping label. $10 will be deducted from your refund once we receive the items.

If we shipped you the wrong item or if the item was defective, there will be no charge for a shipping label.

Please note that all items must be returned in new/unworn condition with all of its original packaging including all paperwork, parts and accessories with tags attached.

Please note that all clearance/sale items, gift cards, and international orders are FINAL SALE. Thse items are not eligible for return.

We do not accept items from other retailers. If you purchased the shoes through another retailer please be sure to contact their customer support on how to go about returning or exchanging items.

If you have any more questions please be sure to contact us at support@qupid.com

If you would like to make a return please fill out the form below.

We need to know the accurate size of the box that you are using to return your shoes.

Return
Deffective Item
Wrong Item Shipped
Other